Legal
Privacy
This page covers this website — the public marketing site for Synapse. It is separate from any Synapse product instance.
What this site collects
This site has no user accounts, no product database, and no third-party analytics or advertising trackers. The only personal information it handles is what you send through the contact form.
The contact form
When you send the form, your name, email, organization, message, the site language and the page you were on reach us as an email delivered by Amazon Web Services (Amazon SES, in Canada, region ca-central-1) and as a row in a working list kept in Google Sheets (Google). The form is processed by our hosting provider, Vercel, and your information may be processed or stored outside Québec (including in the United States, by Vercel and Google). We keep it until our conversation ends, or delete it sooner if you ask at support@synapse-lab.app. Your IP address is used only to limit repeated submissions and is held only in the server's working memory (gone when that server instance stops); this site's code never writes it to disk, to a database or to the list. Our hosting provider's standard request logs may also record it.
The Synapse product is different
The Synapse platform itself handles athlete health data (from wearables and self-reports) and is delivered as a private, per-organization instance. That data is governed by a separate privacy policy — written to Quebec's Law 25 — provided to each organization and its athletes. That policy is under legal review and is not published here.
Operator
Marc-Antoine Paquet — Sole proprietorship
NEQ 2275894139
Contact
Questions about privacy? Reach out through the contact section.